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Title : Xiaomi India intros Mi Exchange programme in partnership with Cashify
link : Xiaomi India intros Mi Exchange programme in partnership with Cashify

Xiaomi India intros Mi Exchange programme in partnership with Cashify

Xiaomi India has teamed up with Cashify to launch a new Mi Exchange programme at Mi Home stores, which lets you exchange your old device for a new Xiaomi smartphone. 

Consumers can take their old smartphones to a nearest Mi Home store, and the Cashify team will propose the resale value for the device depending upon the condition of the phone. The amount received on exchange can be used as a discount against purchase of a brand new Xiaomi smartphone. 

Having said that, Xiaomi's Mi Exchange programme comes with a set of terms and conditions.

1. The customer can only exchange any one device (in Cashify Portfolio) with an available Xiaomi phone at Mi home.
2. The resale value of the phone is based on Cashify inbuilt application. The evaluation of the phone is purely based on the old phone condition. 
3. There is no negotiation on the proposed exchange price by the store staff.
4. The customer gets an e-receipt through Cashify for his old phone.
5. The customer can also get a pickup service of the old phone if required that shall be supported by Cashify. In this case, he pays the complete amount for the new phone at the store during the time of purchase and schedules a pickup call. Cashify shall be sending an executive to collect the device as per the decided time and pays the customer. In this process, all issues are addressed by Cashify. Xiaomi has no involvement in the process.
6. Once the exchange is made, the customer would not be entertained to do any further changes.

As mentioned above, the exchange can only be availed at Mi Home stores located in Bengaluru, Delhi-NCR, Mumbai, Chennai, Pune and Hyderabad. Currently there are 12 Mi Home store spread across these cities, and Xiaomi plan to open 100 Mi Home stores across the country in two years.

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